Now just before I bring you this gist I just want to say that only God will judge Nigerian banks. Just yesterday my brother complained about money systematically deducted from his account with GTbank. I honestly don't understand how stupid these banks think we are.
Anyway, to the gist at hand… The lady in question has saved 68 million naira over a period of 18years, only to discover upon her return that the account had a balance of only 3,000 naira.
The lady had initially contacted the bank manager to inform him that her mobile app and ATM card had expired and was unable sort it out at the bank due to being absent from the country at the time. When she came back this year, she went to the bank to sort it out only to be met with the mind boggling news of just 3,000 naira in the account.
She met with customer service and was told the same thing while refusing to issue her a statement of account as she requested for. Upon hiring a lawyer, the bank was forced to provide the statement of account which showed that fraudulent movement of money from her account was done sometime in October 2022 and November 2022. They moved 51.7 million and then returned it on the same day, only to commence deductions of money in millions from the account from the 9th of November.
The lady, her family and lawyer took to brekete family to seek help. A call was put across to the former branch manager Mr Gabriel who was very rude in my opinion and uncooperative on the call. He sounded quite suspicious. He said the issue was “going to far” (issue of money??? It is not even far enough). Mr Gabriel then states that he left the bank in 2018 and so can not be held responsible for her money going missing in 2022/23.
The Ordinary President of Brekete Family apologised to him stating that it was good he cleared his name on a public platform but just like I earlier suspected, the rude and suspicious man hung up the phone.
Personally I believe that he had a hand in it. Leaving the bank at 2018 doesn't mean he could not have had a hand in the disappearance of the money seeing as he knew her details and was privy to information.
The new bank manager was contacted and he said he would revert back when asked questions about the situation. I believe they're being defensive and trying to cover up, hopefully in time more information will come to light as investigations are carried out.
Have you ever had such experience? Unexplained deductions and “hanging reversals “
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